he Email I [the woman] wrote:

Dear ABC,

This is in reference to XYZ’s I-20 from X University. Just writing to let you know that I am terribly disappointed. It must come as quite an outpour, but I’ve got to share this with you.

To begin with, I guess nothing has been done in a professional manner so far. After XXX’s visit, you never contacted me on how to take things further, nor had you any contract signed between your company and mine. 

I decided to give things a go despite it all not being in place the way it should have been. You got the university to confirm that the I-20 had been issued; that was very prompt. However, things have been in a frenzy from thereon. No tracking number was given to me regarding the I-20 dispatch and when the tracking number was finally given, I noticed the I-20 was apparently sent in the last week of July. Until 27 July the tracking number showed the I-20 reached the USPS facility in NY with no further information thereon. After twelve days [that is, today] I get to know, after prodding you at least twice a day, that the I-20 reached a wrong address and cannot be re-issued for this Fall, for security reasons. 

I wonder if you have any idea about what I have at stake. The client, unfortunately, would take such an answer from me as very “unprofessional”, and that’s precisely how you ought to read it too. What compounds the problem further is that the applicant is too late to apply to another school for Fall ’13 as I’ve been waiting for this document to arrive anytime.

I do not know where to take this from hereon. I hope I can hear something reassuring from you in order to take our professional association any forward.

I’m sorry for the outburst, but the situation you’ve put me in almost warranted it.

Sincerely,
D

The Reply he [the man] wrote:

Dear D,
Two things I can do:

  1. Sorry
  2. Defer him for Jan session.

    Sincerely,
    ABC

And that seriously got me wondering if women should consider using fewer words for to evoke an effect, until he whatsapped me after very efficiently re-sending the document, well-in-time this time:

“I lost my sleep because I wanted this to happen.”

And I realised: Well, Not Really!!